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How 7p77722 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep it safe.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataClear data retention rulesDirect contact for privacy requests
7p77722 How 7p77722 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your payment credentials — whether for bKash, Nagad or Rocket — are never stored in plain text on our servers. Cookie data helps us maintain your login session and remember your preferred deposit method across visits, but we do not use cookies to build advertising profiles. You can clear session cookies from your mobile browser without losing your account.

Encryption in Transit All data moving between your device and our servers — including bKash and Nagad payment confirmations — is protected with SSL encryption so it cannot be intercepted mid-transfer.
Cookie Use We use session cookies to keep you logged in and remember your last deposit method. We do not use third-party advertising cookies or share browsing behaviour with ad networks.
Data Retention Account and transaction records are kept for as long as your account is active and for a reasonable period after closure, as required by our fraud prevention obligations. You may request deletion of non-essential data at any time.
Who to Contact for Changes To update your personal details or dispute a data record, contact support via live chat or email. We verify your identity using your registered mobile number before making any change.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your bKash or Nagad payment details are stored, our support team handles privacy requests directly. Reach out through the channels below and include your registered mobile number so we can verify your account before taking any action.

Team online

Live Chat

Start a chat session from your account dashboard. Confirm your registered mobile number and describe your privacy request — our team will respond directly in the same session.

Email Support

Send your request to our support address listed in your account settings. Include the wallet type — bKash, Nagad or Rocket — linked to your account so we can locate your records faster.

Account Help Centre

Log in and visit the Help section to submit a formal data request. You will receive a written confirmation once we have verified your identity and begun processing your request.

Privacy Policy — Frequently Asked Questions

The questions below cover what we do with your data, how long we keep it, and what steps you can take to review or remove your information from our records. Eligibility to use our platform depends on your local law and region.

We store a reference to your wallet identifier only to match deposits and withdrawals to your account. We do not retain your full bKash or Nagad PIN or password at any point.

Yes. Submit a data access request through live chat or the Help Centre in your account. After identity verification via your registered mobile number, we will provide a summary of your records.

Transaction records — including Rocket, bKash and Nagad payment entries — are retained for a period aligned with our fraud prevention and account reconciliation obligations, then deleted or anonymised.

No. We share data only with payment processors like those handling bKash and Nagad transfers, and with fraud-detection services. Those partners are contractually barred from using your data for their own marketing.

After account closure, we retain records required for fraud prevention and dispute resolution for a reasonable period, then delete or anonymise your personal information in line with our internal retention schedule.

Contact our support team via live chat or the account Help Centre. Confirm your identity with your registered mobile number, point out the error, and we will review and correct it promptly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.